IT Systems Administrator – OceanTech Careers | Join the Team

Sep 9, 2022

Are you an IT wizard searching for a new opportunity in Eden Prairie? Do you enjoy utilizing a high degree of technical knowledge in provisioning, configuration, operation and maintenance of Windows desktops, software and related infrastructure?  If so, our IT Systems Administrator role at OceanTech may be just for you!

Role Summary

In this role, you will become the point of contact for OceanTech employees to solve issues related to their day to day IT operations. You will also work directly with the CTO and development team to design and implement improvements and efficiencies to current IT Processes and infrastructure.

Responsibilities

  • Provide technical support using various communication channels including phone, email, remote assistance, and in person
  • Use internal tools to create and manage support tickets, and maintain our support knowledge-base
  • Identify and escalate situations requiring urgent attention
  • Install and configure software using the appropriate tools, licenses, automatic scripts
  • Identify and document security, network, and infrastructure incidents using the internal ticketing software
  • Keep user environments up to date (Windows Updates, Software updates)
  • Manage our Active Directory and Group Policies
  • Maintain our virtual servers and related infrastructure
  • Design and implement new internal services to support a growing company needs
  • Create or Update documentation for various software that we use internally

Qualifications

  • High school diploma or equivalent required
  • Associates degree in a technical field (i.e. Information Technology, Computer Science, etc.) a plus
  • 1+ years Windows Server Administration experience, req’d
  • A+ Hardware or Software Certification, a plus
  • Confident MS Office Skills (Strong understanding of Windows 7 and 10), required
  • VMWare ESXi, VirtualBox knowledge
  • Cisco iOS serial/command line experience
  • Ability to communicate ideas in both technical and user-friendly language
  • Excellent listening and interpersonal skills & welcome a team-friendly environment
  • Good understanding of remote desktop technologies
  • Understanding of Cisco Phone based network
  • Understanding of Active Directory and Group Policy
  • Able to keep information confidential
  • Overall tech savvy and intellectual curiosity a plus!
  • Analytical and problem-solving abilities
  • Ability to effectively prioritize and execute tasks
  • Attention to detail is a must
  • Must be flexible, resilient and open to change
  • Must be a self-starter with strong motivation and desire for continuous learning and improvement

Physical and Other Requirements

  • Legally permitted to work in the United States
  • Ability to work in an office/warehouse environment located in Eden Prairie
  • Valid driver’s license or ability to travel between our 2 sites (Eden Prairie and NE Minneapolis) may occasionally be required
  • Ability to stand/walk/move for 8 hours each day & perform physical labor (lift up to 50 lbs)

WHY WORK FOR OCEANTECH?

If you thrive in a fast-paced, team-oriented work environment that offers challenges and the opportunity for growth, we’re the place for you!  OceanTech will offer a very competitive salary, competitive PTO, health insurance reimbursement (up to 50%), seriously amazing discounts on IT gear, as well as a fun, entrepreneurial work environment in Eden Prairie

Interested? Apply now!

Qualified candidates can apply by sending a resume, cover letter (including salary expectations) by following the prompts below.

No relocation. (EOE)

Click or drag a file to this area to upload.

Individuals seeking employment at OceanTech are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Hispanic/Latino - A person of Cuban or Mexican or Puerto Rican or Central or South American or other Spanish culture or origin regardless of race
Why are you being asked this information? Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities. To help us measure how well we are doing, we are asking that you tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. Your answer will not be used against you in any way.

How do I know if I have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history of such an impairment or medical condition.

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